Dave Hamilton provides a training tip that he calls, "The 3 Second Rule".

My budget is not realistic – my equipment isn’t as new – the market is tough…how often do you make excuses these days for underperformance?

The old saying, “A picture is worth a thousand words”, rings especially true in today’s competitive marketplace. Creating a gallery of visuals is a great place to start. 

One Split Second! That’s how long it takes someone to form a “relationship starting point” or RSP.

Napkins Shouldn’t Be Bibs…This was the headline in today’s paper.  Well, at least it was the headline on the page where the crossword and Sudoku puzzles live.  Monday is my favorite day to tackle the daily puzzles – for those of you who regularly turn to the newspaper to exercise your mind know that the puzzles will get harder as the week progresses.

Catch Dave's 70-second tip on customer service – presented in a way that only Dave can deliver.

Dave utilizes a sick rap beat to explain Signature's core values, purpose, and brand promise.

Dave demystifies Pecha Kucha, a quick and simple strategy for presentations.

There has been an accelerated increase in consumer expectations over the past few years.  Yes, today’s economical climate has been a driving factor, but certainly not the only reason that our customers are now focused on perceived value.  The waste-not want-not mentality, so very visible and practiced by the traditionalist generation that was discarded by following generations, seems now to be the new status quo.  It’s been said that all things run in cycles.