How many reservations are you losing each day?
If you are closing 3 out of every 10 calls, what's happening to the other 7? Every company has room to improve sales skills, relationship selling, and upselling. Signature Worldwide will provide you with the insight needed to increase your conversions and boost your revenue while providing an excellent customer experience.
We began in 1986 training hotel employees to improve customer service levels, increase RevPAR, raise occupancy levels and ultimately generate more revenue for our hospitality clients.
Over the past 25 years, we have expanded our industry expertise to multifamily and public housing, equipment, trucking, medical services, senior living and in 2010 introduced our new social media training. Whenever the phone rings, a customer approaches, or an online inquiry is generated, Signature Worldwide can help to improve your customer's experience significantly.
Signature Worldwide's hotel training for sales and customer service improves revenues, increases customer loyalty and inspires your employees. Our hotel training programs drive results whether the class is Instructor-led, online or our interactive Web-classroom training. Contact us today by filling out the form to the left for an individualized assessment of your needs!
For more information on the variety of programs and services we offer for hotels and the hospitality industry, visit our full website. Prefer to talk to a real person? Call us now at 800-398-0518.