Training that Sticks

Jennifer Young

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After the First Impression – Can you come back from a less than stellar beginning?

Posted by Jennifer Young on Tue, Jul 11, 2017 @ 12:07 PM

Scientists have told us that a first impression is formed within the first 2-7 seconds of meeting someone.  That’s a very short amount of time for someone to form an opinion of you. And yet, we do. In person, on the phone, via email, over social media – no matter the medium, we form very quick decisions on whether we want to deal with the person we’ve met or not.

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Tags: Customer Experience

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Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.