Training that Sticks

Norma Jarman

Recent Posts

Positive Reinforcement Ideas to Assist with Training and Coaching

Posted by Norma Jarman on Fri, May 04, 2018 @ 12:05 PM

As someone who has delivered customer service and sales training to a variety of industries for the past 18 years, there is no better feeling than arriving at the training site and being welcomed with genuine smiles and excitement from the attendees – I love it when this happens!

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Tags: Coaching, Employee Engagement

Online Travel Agencies - They Are Not Going Away

Posted by Norma Jarman on Tue, Jul 05, 2016 @ 09:07 AM

Online Travel Agencies: Love ‘em or hate ‘em, you must make your peace with them because they are not going away!

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Tags: Tips, Norma Jarman, Online Travel Agencies, Booking

It’s Not A Job…It’s A Lifestyle Choice

Posted by Norma Jarman on Tue, Nov 04, 2014 @ 14:11 PM

Today's guest blog post is written by Norma Jarman, a Training Account Manager for Signature Worldwide.

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Tags: Training

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Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.