Training that Sticks

Scott Merrick

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Painting a Verbal Picture of Your Hotel

Posted by Scott Merrick on Tue, Sep 19, 2017 @ 15:09 PM

The expression “A picture is worth a thousand words” refers to the notion that a complex idea can be conveyed with a single image.  That’s assumed to be the case when establishing marketing images for your hotel.  But how do you convey that same level of meaning or essence over the phone with a guest when they call your hotel?

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