Training that Sticks

Keep Swimmin'

Posted by Roberta Szymanski on Thu, Apr 19, 2018 @ 16:04 PM

My work anniversary was on February 1st.  It’s hard to believe that I have been working with Signature Worldwide for 22 years! I love to see people’s reactions when I tell them that I have been with the company that long; I always wonder what they are thinking, but won’t say, especially the younger folks.  When I first started with the company, we were a very small, home based company with a few dozen employees. Needless to say, in the past 22 years, I have seen change; some changes that were minor and some that were significant, but somehow, I managed to survive them all.

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Tags: Employee Development, Adaptive Performance Management, Change

Adaptive Performance Management – When “Corrections” Just Aren’t Enough

Posted by Sharlynn Naylon on Wed, Aug 24, 2016 @ 09:08 AM

My 15 year old daughter is a synchronized swimmer. I would say it is one of the most demanding sports I have ever encountered. An average week of practice totals 18 hours with even more hours required prior to competitions. They practice over and over in an effort to achieve perfection in their execution and synchronization. They rely on their coach to give them “corrections”; feedback to help them improve their performance.

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Tags: Leadership, Adaptive Performance Management

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Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.