Training that Sticks

Top-Down Service

Posted by Scott H. Lewis on Tue, Jun 10, 2014 @ 09:06 AM

Working the late-night shift in an American fast-food restaurant can, understandably, lead to boredom.  The cleaning is done, there are few customers to attend to, and the staff – the minimum-wage cook, cashier, and busboy on duty – will easily find unproductive ways to amuse themselves.

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Tags: Training, Tips, Scott Lewis, Bad Customer Service

Social Media Matters, Social Media Matters Not

Posted by Holly Zoba on Wed, Nov 21, 2012 @ 11:11 AM

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Tags: Customer Service, Customer Experience, Signature Worldwide, Exceeding Expectations, Bad Customer Service

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Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.