Training that Sticks

Customer Service Skills Improve with Better Customer Service Training

Posted by Joe Lipham on Mon, Apr 16, 2012 @ 11:04 AM

Creating an excellent customer service experience starts with providing better customer service training.  Customer service skills are about more than good manners!  In fact, it takes daily education and reinforcement of good customer service skills to improve and then create lasting changes in behavior.

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Topics: Training, Tips, Customer Service, Staff Development, Employee Development, Customer-centric Culture, Customer Service Representative, Training Articles

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