Training that Sticks

The Man, the Legend….the Shopper

Posted by Andrew Phillips on Mon, Mar 09, 2015 @ 13:03 PM

Today's blog post was written by Call Center Supervisors Andrew Phillips and Nathan Smith.

The Signature Worldwide shopping team is a melting pot of many different people spanning across a wide variety of ages, backgrounds, and geographical locations. Most of our clients get to interact with shoppers on a daily basis, but they only get to hear the persona that the shopper has prepared. In order to give everyone a glimpse of the individual behind the phone we sat down with one of our veteran shoppers to ask him a few questions.

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Topics: Mystery Shopping, Employee Spotlight

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