Training that Sticks

The Man, the Legend….the Shopper

Posted by Andrew Phillips on Mon, Mar 09, 2015 @ 13:03 PM

Today's blog post was written by Call Center Supervisors Andrew Phillips and Nathan Smith.

The Signature Worldwide shopping team is a melting pot of many different people spanning across a wide variety of ages, backgrounds, and geographical locations. Most of our clients get to interact with shoppers on a daily basis, but they only get to hear the persona that the shopper has prepared. In order to give everyone a glimpse of the individual behind the phone we sat down with one of our veteran shoppers to ask him a few questions.

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Tags: Mystery Shopping, Employee Spotlight

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Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.