Training that Sticks

Take Out The Trash

Posted by Scott H. Lewis on Mon, Aug 17, 2015 @ 16:08 PM

I’m no handyman, and I have to admit that I don’t do much around the house. I leave most of that to my wife, Natalie. There are, however, a couple small jobs that I am trusted with – like taking out the trash.

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Tags: Tips, Scott Lewis, Employee Development, Experience, Employee Engagement

The Bridge Painter

Posted by Scott H. Lewis on Tue, May 26, 2015 @ 11:05 AM

The government agency that operates San Francisco’s iconic Golden Gate Bridge has a dedicated team of more than 30 full-time painters engaged in a never-ending effort to keep the bridge protected. If you’re a painter assigned to the Golden Gate, it would seem that you have a job for life helping keep this national treasure from the corrosive impact of saltwater, marine air and pollution.

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Tags: Tips, Employee Development, Exceeding Expectations, Experience

Stand Up!

Posted by Scott H. Lewis on Mon, Aug 11, 2014 @ 15:08 PM

Never underestimate the power of standing up. We are taught that standing up is an expression of civility and a matter of etiquette, but the practice is rooted in the ages-old battle for power and dominance. 

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Tags: Tips, Scott Lewis, Employee Development, Presentation, Experience

Mystery Shopper - A mysterious job that transports its workers to the corners of the world.

Posted by Julie Seifert on Thu, Jul 24, 2014 @ 09:07 AM

Today's post is a guest blog from Julie Seifert, a Call Center Team Leader with loads of imagination!

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Tags: Julie Seifert, Mystery Shopping, Experience

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Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.