Training that Sticks

Lessons Learned from the Staff Meeting

Posted by Dave Hamilton on Thu, Mar 15, 2012 @ 15:03 PM

A trained eye and ear can tell much about an organization by listening to a weekly staff meeting…as a training provider we make it a point to as often as possible to attend our client’s staff meetings. This is one of the many reasons why the training and consulting we do actually sticks.

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Topics: Training, Support, Hotel Makeover, Four Points Sheraton Biloxi, Staff Development, Staff Meeting, Employee Development

Training Sessions Are Like A Box of Chocolates…

Posted by David Lightman on Fri, Oct 28, 2011 @ 10:10 AM

I was happy to be part of the hotel makeover project and work with the Four Points by Sheraton in Biloxi.  In doing research about the hotel, I went to their website prior to my training session. This hotel is right on the Gulf of Mexico! What struck me right away is that when you walk in the front door, you can look straight through the lobby to the Gulf.

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Topics: Client Centered Sales, Hospitality, Support, Makeover, Biloxi, Gulf Coast, Four Points Sheraton Biloxi, Legendary, Process, Leader, In-Action, Client, Rita DiPaolo

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