Training that Sticks

Training Sessions Are Like A Box of Chocolates…

Posted by David Lightman on Fri, Oct 28, 2011 @ 10:10 AM

I was happy to be part of the hotel makeover project and work with the Four Points by Sheraton in Biloxi.  In doing research about the hotel, I went to their website prior to my training session. This hotel is right on the Gulf of Mexico! What struck me right away is that when you walk in the front door, you can look straight through the lobby to the Gulf.

Read More

Tags: Client Centered Sales, Hospitality, Support, Makeover, Biloxi, Gulf Coast, Four Points Sheraton Biloxi, Legendary, Process, Leader, In-Action, Client, Rita DiPaolo

Memories and Expectations

Posted by David Lightman on Wed, Oct 12, 2011 @ 11:10 AM

Written by Kristy Westfall Moyer

Read More

Tags: Training, Service, Signature Worldwide, Support, Makeover, Kristy Westfall Moyer, Biloxi, Gulf Coast, Dining, Economy, Food

New Call-to-action 3 Free Mystery Shop Calls

Connect with Us Online

Subscribe to Training that Sticks via Email

Browse by Tag

Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.