Training that Sticks

Black Holes

Posted by Mariia Tkachenko on Wed, Jul 01, 2015 @ 10:07 AM

We fear the unknown.

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Tags: Tips, Employee Development, Human Capital, Mariia Tkachenko

Dave's Fables: Going Back to the Basics

Posted by Dave Hamilton on Thu, Feb 14, 2013 @ 14:02 PM

There has been an accelerated increase in consumer expectations over the past few years.  Yes, today’s economical climate has been a driving factor, but certainly not the only reason that our customers are now focused on perceived value.  The waste-not want-not mentality, so very visible and practiced by the traditionalist generation that was discarded by following generations, seems now to be the new status quo.  It’s been said that all things run in cycles.

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Tags: Dave Hamilton, Customer Service, Human Capital

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