Training that Sticks

Dave's Fables: Proactive Sales Magic

Posted by Dave Hamilton on Wed, Mar 12, 2014 @ 16:03 PM

Responding to what a customer is saying word-for-word can often create false expectations.  This result is especially true during the sales process and can lead to the incorrect notions of blue skies, intimate dining, and endless availability; just to name a few of the pitfalls.  

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Topics: Dave Hamilton, Sales, Customer Experience, Proactive Listening

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