Training that Sticks

Five Surprises Across the Front Desk

Posted by Holly Zoba on Mon, Mar 28, 2016 @ 08:03 AM

People always ask me for the ROI of training a front desk staff and I am always a little stumped. It’s a logical question. If you are spending money on training, it only seems fair that you would expect some sort of return, but quantifying that return becomes the tricky part.

Read More

Topics: Hospitality, Training, Employee Development, Reality Trip

3 Free Mystery Shop Calls

Subscribe Here!

Recent Posts

Posts by Tag

See all