Training that Sticks

The Phone is Ringing – Now What?

Posted by Barry Himmel on Wed, Sep 14, 2016 @ 08:09 AM

When someone calls your organization and inquires about your services, how important is that call and what is the objective of the call? Is it to:

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Tags: Training, Employee Development, Telephone

Dave's Fables: Pricing Isn't Everything

Posted by Dave Hamilton on Fri, Apr 05, 2013 @ 15:04 PM

My budget is not realistic – my equipment isn’t as new – the market is tough…how often do you make excuses these days for underperformance?

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Tags: Dave Hamilton, Sales, Telephone, Marketing

Five Simple Steps to Legendary Telephone Etiquette

Posted by Dave Hamilton on Fri, Mar 30, 2012 @ 10:03 AM

“It’s the little things that make a customer interaction memorable.”

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Tags: Client Centered Sales, Dave Hamilton, Hospitality, Tips, Customer Service, Leadership, Staff Development, Telephone, Hotel

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Signature Worldwide is known for customer service training, sales training, tips for customer service, improving customer service excellence, raising the bar for customer service skills and sales skills, hospitality training, social media training, equipment training, staff development and corporate training for many different industries, creating a better customer experience, mystery shopping to reinforce skills, and improving your overall customer service experience. Contact us today for more information on our customer service courses and sales training, as well as other training programs and solutions to benefit your company.