Training that Sticks

Ken Edwards

Ken Edwards | Training that Sticks Blog provides great tips on customer service, selling and sales, and the importance of training. The blog reinforces Signature Worldwide training programs, focusing on good customer service including customer service on the phone, as well as sales skills and customer relations.

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Elevate Your Hotel Brand Success Through Online Training and Education

Posted by Ken Edwards on Thu, Jun 23, 2016 @ 11:06 AM

Building a successful brand equates to forming positive experiences, memories and relationships that create loyal customers. If asked, hotel owners and operators will say three of the most challenging aspects they face include raising service culture scores, improving profitability and lowering employee attrition. How can training and education address these barriers and help create an effective path to success?

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Topics: HMBookstore

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