Training that Sticks

Lisa Dimin

Lisa Dimin | Training that Sticks Blog provides great tips on customer service, selling and sales, and the importance of training. The blog reinforces Signature Worldwide training programs, focusing on good customer service including customer service on the phone, as well as sales skills and customer relations.

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Planning A Luxury Trip Everyday

Posted by Lisa Dimin on Mon, Dec 11, 2017 @ 08:12 AM

How many people do you know who get to plan luxury trips for a living? I am sure it is not many, but at Signature Worldwide our mystery shoppers are some of the lucky few who spend their days dreaming and planning the ultimate luxury get away.

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Topics: Customer Experience, Luxury

Organized Randomness- Mystery Shopping Call Scheduling

Posted by Lisa Dimin on Mon, Sep 29, 2014 @ 09:09 AM

Today's guest blog is written by Lisa Dimin, Director of Call Center Operations at Signature Worldwide.

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Topics: Mystery Shopping, Call Center, Lisa Dimin

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