Training that Sticks

Sharlynn Naylon

Sharlynn Naylon | Training that Sticks Blog provides great tips on customer service, selling and sales, and the importance of training. The blog reinforces Signature Worldwide training programs, focusing on good customer service including customer service on the phone, as well as sales skills and customer relations.

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Adaptive Performance Management – When “Corrections” Just Aren’t Enough

Posted by Sharlynn Naylon on Wed, Aug 24, 2016 @ 09:08 AM

My 15 year old daughter is a synchronized swimmer. I would say it is one of the most demanding sports I have ever encountered. An average week of practice totals 18 hours with even more hours required prior to competitions. They practice over and over in an effort to achieve perfection in their execution and synchronization. They rely on their coach to give them “corrections”; feedback to help them improve their performance.

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Topics: Leadership, Adaptive Performance Management

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