Working the late-night shift in an American fast-food restaurant can, understandably, lead to boredom. The cleaning is done, there are few customers to attend to, and the staff – the minimum-wage cook, cashier, and busboy on duty – will easily find unproductive ways to amuse themselves.
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Topics: Training, Tips, Scott Lewis, Bad Customer Service
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Topics: Customer Service, Customer Experience, Signature Worldwide, Exceeding Expectations, Bad Customer Service