Training that Sticks

Signature's Commitment To You

Posted by Andrew Chapman on Tue, Apr 14, 2020 @ 13:04 PM

Our team at Signature Worldwide is committed to helping you, while lending a hand to keep your sales and customer service standards high during these times of uncertainty.  

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Topics: Communication, Empathy, Change

Empathy is a very powerful business advantage…Seal every sale with your heart!

Posted by Alissa Friedman on Mon, May 09, 2016 @ 09:05 AM

Four months ago my wallet was stolen in Houston, TX. One would think this was a horrific experience, to be a woman alone in a big city without her identity, no money, credit cards, or the treasured post-it notes made by my nieces, and it was. But, that’s not what pushed me over the edge and made me absolutely livid. It was a lack of empathy and good customer service after-the-fact that suddenly threw me into a tailspin.

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Topics: Employee Development, Employee Engagement, Empathy

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