Employee Engagement

Empathy is a very powerful business advantage…Seal every sale with your heart!

Four months ago my wallet was stolen in Houston, TX. One would think this was a horrific experience, to be a woman alone in a big city without her identity, no money, credit cards, or the treasured post-it notes made by my nieces, and it was. But, that’s not what pushed me over the edge

Empathy is a very powerful business advantage…Seal every sale with your heart! Read More »

Empathy is a very powerful business advantage…Seal every sale with your heart!

What color are your pants?

We are thrilled that Michael Bozzo, Senior Manager of Client Services for the US Tennis Open, shared with us some of the fun things that he does regarding team building and helping his group focus on the customer experience. Mike’s passion for delivering exceptional customer service was evident when we started partnering with the USTA

What color are your pants? Read More »

What color are your pants?
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