I’m no handyman, and I have to admit that I don’t do much around the house. I leave most of that to my wife, Natalie. There are, however, a couple small jobs that I am trusted with – like taking out the trash.
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Topics: Tips, Scott Lewis, Employee Development, Experience, Employee Engagement
The government agency that operates San Francisco’s iconic Golden Gate Bridge has a dedicated team of more than 30 full-time painters engaged in a never-ending effort to keep the bridge protected. If you’re a painter assigned to the Golden Gate, it would seem that you have a job for life helping keep this national treasure from the corrosive impact of saltwater, marine air and pollution.
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Topics: Tips, Employee Development, Exceeding Expectations, Experience
Never underestimate the power of standing up. We are taught that standing up is an expression of civility and a matter of etiquette, but the practice is rooted in the ages-old battle for power and dominance.
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Topics: Tips, Scott Lewis, Employee Development, Presentation, Experience
Today's post is a guest blog from Julie Seifert, a Call Center Team Leader with loads of imagination!
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Topics: Julie Seifert, Mystery Shopping, Experience