Training that Sticks

Take Out The Trash

Posted by Scott H. Lewis on Mon, Aug 17, 2015 @ 16:08 PM

I’m no handyman, and I have to admit that I don’t do much around the house. I leave most of that to my wife, Natalie. There are, however, a couple small jobs that I am trusted with – like taking out the trash.

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Topics: Tips, Scott Lewis, Employee Development, Experience, Employee Engagement

The Bridge Painter

Posted by Scott H. Lewis on Tue, May 26, 2015 @ 11:05 AM

The government agency that operates San Francisco’s iconic Golden Gate Bridge has a dedicated team of more than 30 full-time painters engaged in a never-ending effort to keep the bridge protected. If you’re a painter assigned to the Golden Gate, it would seem that you have a job for life helping keep this national treasure from the corrosive impact of saltwater, marine air and pollution.

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Topics: Tips, Employee Development, Exceeding Expectations, Experience

Stand Up!

Posted by Scott H. Lewis on Mon, Aug 11, 2014 @ 15:08 PM

Never underestimate the power of standing up. We are taught that standing up is an expression of civility and a matter of etiquette, but the practice is rooted in the ages-old battle for power and dominance. 

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Topics: Tips, Scott Lewis, Employee Development, Presentation, Experience

Mystery Shopper - A mysterious job that transports its workers to the corners of the world.

Posted by Julie Seifert on Thu, Jul 24, 2014 @ 09:07 AM

Today's post is a guest blog from Julie Seifert, a Call Center Team Leader with loads of imagination!

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Topics: Julie Seifert, Mystery Shopping, Experience

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