Training that Sticks

Field Service – The Tale of Two Scenarios

Posted by Roberta Szymanski on Wed, Nov 16, 2016 @ 09:11 AM
Scenario One

The sale has been confirmed, the paperwork is completed, the invoice has been created; and now, last but not least, the equipment needs to be delivered. Many hands have played a part in getting to this point and the customer is happy and confident that he is getting what he needs. The delivery person that is going to the jobsite has been well trained on how to operate the equipment and is very qualified to answer questions for the customer. But what can a delivery person do to further advance the relationship with the customer while at the jobsite?

Read More

Topics: Field Service, Training

Subscribe Here!

Recent Posts

Posts by Tag

See all