When someone calls your organization and inquires about your services, how important is that call and what is the objective of the call? Is it to:
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Topics: Training, Telephone, Employee Development
My budget is not realistic – my equipment isn’t as new – the market is tough…how often do you make excuses these days for underperformance?
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Topics: Dave Hamilton, Telephone, Marketing, Sales
“It’s the little things that make a customer interaction memorable.”
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Topics: Customer Service, Client Centered Sales, Staff Development, Dave Hamilton, Hospitality, Hotel, Leadership, Tips, Telephone